Vol.63, No.1
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2026 / 3
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pp. 43 - 73
高齡社會中台灣公共圖書館老年服務之探討—個案研究與實務分析
Exploration of Senior Services in Taiwan’s Public Libraries in an Aged Society: A Case Study and Practical Analysis
作者
林珊如 Shan-Ju Lin Chang *
(國立臺灣大學圖書資訊學系教授 Professor, Department of Library and Information Science, National Taiwan University, Taipei, Taiwan)
林珊如 Shan-Ju Lin Chang *
國立臺灣大學圖書資訊學系教授 Professor, Department of Library and Information Science, National Taiwan University, Taipei, Taiwan
中文摘要

隨著社會人口老化現象的加速,面對高齡人口的異質性與多樣性,世界各國專業組織因應高齡服務族群之成長,已陸續提出圖書館高齡服務相關指引。筆者先前藉由歸納分析各國相關服務指引,透過一系列座談、焦點團體訪談與問卷調查,產出國內第一份有關高齡社會挑戰下的老年讀者圖書資訊服務指引。本研究建基於先前之研究資料,進一步分析國內公共圖書館服務實例,分別描述、分析個案實務操作與執行經驗,瞭解實務相關研究議題,期能建立老年資訊服務教案並提出相關服務與研究建議,提供各館人力資源培力教材與實務工作之參考,以提升高齡社會中老年讀者服務之內涵。

英文摘要

As population aging accelerates and the heterogeneity and diversity of older adults become more pronounced, library efforts to promote lifelong learning and reading for all have entered a professionalized stage characterized by age-differentiated and audience-segmented services. In response to the expanding cohort of older users, professional associations worldwide have issued guidelines for library services to older adults. Building on an inductive synthesis of these international guidelines and drawing on a series of roundtables, focus groups, and questionnaire surveys, my earlier work produced the first national set of guidelines in Taiwan addressing library and information services for older readers under the challenges of an aging society. Grounded in these prior data, the present study further analyzes service cases from domestic public libraries. It describes and critically examines operational practices and implementation experiences in selected cases, identifies practice-relevant research issues, develops instructional modules for services to older adults, and offers recommendations for both service design and research. The aim is to strengthen planning for services to older readers, enrich the substantive content of such services, and provide capacity-building training materials and practical references for library personnel across institutions.

中文關鍵字

高齡社會,公共圖書館,老年服務,失智友善圖書館,讀者服務指引

英文關鍵字

Aged society, Public libraries, Senior services, Dementia friendly libraries, Guidelines for reader services