本研究以香港多間醫院的護理經理為對象，旨在探討在職母親面對工作及家庭的要求與其情緒波動的關係。研究方法採用「經驗抽樣法」。該方法使用隨機抽樣方式，抽取參與者當下的經歷和感受。參與者於七天之內，配戴一預先調校的鬧錶，每當鬧錶響起時填寫一份簡短的問卷，記錄她們當時所參予的活動及其對活動的觀感和相應的情緒反應。參與者一天需填寫六份問卷，而一星期內共填寫42份。結果發現參與本研究的在職母親其情緒相當穩定，可是一些難於處理、控制及達成目標的活動會對她們的情緒產生負面影響。研究結果也顯示同一時間內處理多項活動的做法，會增加參與者的負面情緒及減少其正面情緒。

Working mothers at managerial positions in Hong Kong recorded down their mood fluctuations and types of activities at random intervals. Results indicated that they were not at distress in general. However, tasks juggling within the same role would adversely affect their mood. In addition, respondents' task perceptions were related to mood fluctuations. This study demonstrates that ESM methodology and the corresponding analyses provided a useful approach for studies that examine immediate work experiences and stress. Limitations of the present study and future research directions are discussed.

工作壓力；在職母親；工作及家庭之角色平衡

work stress; working mother; juggling between work and family role