本研究透過文獻分析歸納女性領導特質知覺的理論與構面，並以20位大學圖書館館員與中階主管為深度訪談研究對象，以確認女性領導特質的概念向度及其意義。研究結果發現：女性領導特質經歸納後包括非層級管理、衝突管理、資訊分享、環境支持、個別關懷等五種重要特質。此概念之向度與文獻上的概念意義與概念向度是一致的。同時，也發現男性主管有時也具備女性領導特質。館員與中階主管均認為男性主管與女性主管領導方式有差異，造成差異的原因依序為人格特質、性別角色、職務職位、環境、專業能力、後天訓練、教育程度、工作年資、個性。館員特性會影響女性領導特質不同的感知。館員與中階主管對女性領導的知覺差異，在特質方面的差異認知大致相同，較為特別的是高達八成的中階主管認為男性與女性領導的差異來自職位的不同。最後，本研究針對研究與政策提出建議。

This study attempts to examine the feminine characteristics of middle-ranking leadership in university libraries in Taiwan. The research proceeds with in-depth interviews of 20 university librarians and their middle-ranking managers. Results of the interviews reveal that feminine characteristics of leadership are displayed in five crucial dimensions: nonhierarchical management, conflict management, information sharing, supportive environment, and concern for diversity. These dimensions correspond to the conceptual propositions expounded in previous literature on the same issue. Moreover, this research discovers that in certain cases, male managers also share the feminine characteristics of leadership. The interviewed librarians and middle-ranking managers acknowledge differences in leadership between male and female managers. Factors that may lead to the differences include personalities, culturally given roles for males and females, occupational positions, environment, professional capabilities, professional training, education levels, working seniority, and individual character. Among the findings, a noticeable result shows that 80% of middle-ranking managers believe that differences in leadership between male and female managers mainly lie in the differences in their occupational positions. Based on the research results, this paper also provides suggestions for policies and studies related to feminine characteristics of leadership.

女性領導特質; 大學圖書館; 中階主管

Feminine characteristics of leadership; University libraries; Middle-ranking managers