CPME 3(1)
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2024 / 5
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pp. 9 - 27
生成式人工智慧、新聞室自動化與變遷中的新聞樣貌
Generative AI, Newsroom Automation, and the Configuration of News in Transformation
作者
唐士哲 *
(國立中正大學傳播學系教授)
唐士哲 *
國立中正大學傳播學系教授
中文摘要

生成式人工智慧科技加速新聞室的自動化,也正在改變新聞整體的樣貌。在智能化即將被更廣泛地應用於不同環節的新聞產製當下,新聞業面臨的是整體媒體產業生態的變遷,以及新聞的社會意涵重塑。本文探索數據化趨勢下,新聞的生產流程、組織型態與新聞樣貌可能的演變。探索人工智慧科技如何被運用至新聞的蒐集、生產,以及流通。生成式人工智慧提昇新聞室的自動化運用範圍廣泛,包含內容生成、資料分析與觀察、編輯流程,與閱聽眾服務。其帶來的衝擊包括:演算法主導編輯室的守門過程,以支應日趨靈活且破碎的新聞資訊流通。寫稿機器人取代低階的新聞勞動,連帶使得記者的專業職能面臨重新定義。此外,新聞內容的再現以及與受眾的互動更朝向「個人化」。本文主張現階段生成式人工智慧技術突顯了三點新聞倫理的考量:一、資料演算技術衍生複製社會偏見或歧視的問題。二、生成式人工智慧產生的不當資訊涉及的社會問責與機構透明性。三、開發人工智慧軟體運用的資料來源涉及的資料歸屬權。本文主張在新聞產製擁抱人工智慧科技的當下,新聞機構如何強化專業人的自主監控,將是維繫新聞的可信賴性與公共責任的關鍵問題。

英文摘要

Generative AI technology is accelerating the automation of the newsroom. As a result, the configuration of news is undergoing massive transformation. With intelligent technologies being employed in various aspects of news production, journalism is on the verge of epochal transformations both in terms of the ecology of the industry and its social undertaking. The article explores the inevitable changes that generative AI would bring to news gathering, processing and circulation, and what digitalization means to the crafting of journalistic professionalism over the years. Generative AI automates the newsroom in content generation, data analysis and insights, editorial assistance, and audience engagement management. Its impacts on journalism include greater reliance on algorithms in the editorial gatekeeping in coping with the growing flexible and fractured news diffusion. Newsbot substitutes for low-end menial labor in the newsroom, which casts a new light on what constitutes the core competency of journalism. Generative AI also augments individuation in managing the diffusion and audience response of news. With the risks and opportunities that generative AI brings along, the article suggests three ethical concerns. The first is the issue of algorithmic bias that generative AI duplicates. The second is that the AI-generated disinformation underlines the issues of organizational transparency and accountability of news production. The third concerns the issue of attributing proprietary control when data used by artificial intelligence for training is in concern. The article concludes by arguing that while news-making embraces generative AI, it begs the question of how this technology can be brought under human oversight to maintain reliable and responsible journalism.

中文關鍵字

生成式人工智慧、新聞室自動化、新聞專業、變遷、新聞倫理、數據化

英文關鍵字

generative AI, newsroom automation, journalism profession, transformation, ethics of news, digitalization