28(4)
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2023 / 12
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pp. 439 - 448
Work conformity as a double-edged sword: Disentangling intra-firm social dynamics and employees' innovative performance in technology-intensive firms
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作者
Yu-Yu Chang
(Institute of International Management (IMBA), National Cheng Kung University, No.1, University Road, Tainan City, 701, Taiwan, ROC; Cross College Elite Program, National Cheng Kung University, No.1, University Road, Tainan City, 701, Taiwan, ROC)
Wisuwat Wannamakok *
(Graduate School, Dusit Thani College, 1Soi Kaenthong, Nongbon, Pravet, Bangkok, 10250, Thailand)
Yi-Hsi Lin
(Southern Taiwan University of Science and Technology, No. 1, Nan-Tai Street, Yungkang Dist., Tainan City, 710, Taiwan, ROC; Universit e Paris Est Cr eteil (UPEC), Val de Marne 61, Avenue du G en eral de Gaulle, 94000, Cr eteil Cedex, France)
Yu-Yu Chang
Institute of International Management (IMBA), National Cheng Kung University, No.1, University Road, Tainan City, 701, Taiwan, ROC; Cross College Elite Program, National Cheng Kung University, No.1, University Road, Tainan City, 701, Taiwan, ROC
Wisuwat Wannamakok *
Graduate School, Dusit Thani College, 1Soi Kaenthong, Nongbon, Pravet, Bangkok, 10250, Thailand
Yi-Hsi Lin
Southern Taiwan University of Science and Technology, No. 1, Nan-Tai Street, Yungkang Dist., Tainan City, 710, Taiwan, ROC; Universit e Paris Est Cr eteil (UPEC), Val de Marne 61, Avenue du G en eral de Gaulle, 94000, Cr eteil Cedex, France
英文摘要

Employees' innovative performance determines an organization's long-term sustainability and competitive advantages, particularly in the technology sector. Drawing on social exchange and work conformity theory, we investigate how employees' informational and normative conformity relates to their innovative performance through the lens of instrumental and expressive ties. R&D managers and professional-level employees from Taiwan's 2000 largest high-tech firms participate in the survey. Hypotheses were tested using structural equation modeling with a valid sample of 399 responses from the participants. The findings reveal that, through the mediating roles of instrumental and expressive ties, employees' informational conforming behaviors promote their innovative performance. In contrast, normative conformity may reduce employees' innovative performance by weakening their social ties. Conformist behaviors have long been deemed as the inhibitor of creativity and innovation. Nevertheless, this study adopts a social exchange perspective and clarifies how conformity can both promote and hinder professional employees' innovative performance by affecting their social networking. The paper concludes with managerial implications, discussion, and recommendations for future research.

英文關鍵字

High-tech industry; Work conformity; Social ties; Employees' innovative performances