28(3)
/
2023 / 9
/
pp. 336 - 346
Evaluation of students’ satisfaction toward an adopted learning management
system at Indiana Aerospace University: A structural equation modelling
approach
作者
Harold Toring
(Administration Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines)
Giovanni Legaspi
(Teacher Education Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines)
Jerryford Omolon
(Hospitality and Tourism Management Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines)
Rodnie Amadeo
(General Education Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines)
Estrellita Amadeo
(General Education Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines)
Queenie Opolentisima
(Airline Management Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines)
Vicente Barina
(Hospitality and Tourism Management Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines)
Truman Cacho
(Hospitality and Tourism Management Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines)
Flordeliza Illustrimo
(General Education Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines)
Sylvester Cortes
*
(Pure Sciences Department, College of Arts and Sciences, Cebu Technological University, M.J. Cuenco Avenue Corner R. Palma Street, Cebu City, 6000, Cebu, Philippines)
Harold Toring
Administration Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines
Giovanni Legaspi
Teacher Education Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines
Jerryford Omolon
Hospitality and Tourism Management Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines
Rodnie Amadeo
General Education Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines
Estrellita Amadeo
General Education Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines
Queenie Opolentisima
Airline Management Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines
Vicente Barina
Hospitality and Tourism Management Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines
Truman Cacho
Hospitality and Tourism Management Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines
Flordeliza Illustrimo
General Education Department, Indiana Aerospace University, IAU Town Center, Kagudoy Road, Lapu-Lapu City, Cebu, Philippines
Sylvester Cortes
*
Pure Sciences Department, College of Arts and Sciences, Cebu Technological University, M.J. Cuenco Avenue Corner R. Palma Street, Cebu City, 6000, Cebu, Philippines
英文摘要
The global health crisis caused by COVID-19 has forced the migration of classes to online education with the help of learning management system. As students are the key stakeholders who will determine the adoption or usage of it, their perceptions of it need to be considered. In this regard, this study aims to evaluate students' satisfaction toward BrightSpace, an adopted LMS by Indiana Aerospace University, using Nguyen's (2021) LMS satisfaction model, with sex and year levels added as moderating variables. Using a quantitative cross-sectional survey design, 602 students from different degree programs participated in an online survey deployed using Google Forms. The survey aimed to test the influence of system content, instruction information, interaction, and technology quality on students' perceived LMS usefulness, and the influence of perceived usefulness on students' LMS satisfaction. The findings of structural equation modeling suggest that system content, interaction, and technology quality significantly and positively influenced students' perceived usefulness, subsequently leading to their satisfaction with the LMS. Results further revealed that sex is a moderating variable that influences the relationships between system content and instruction information with students' perceived usefulness of the LMS. Also, year level is a moderating variable of the relationships between system content and interaction with their perceived usefulness of the LMS. In conclusion, this study reveals the model's usefulness in understanding the factors influencing students' satisfaction with an LMS. Consequently, the results offer practical implications for practitioners in designing and increasing LMS satisfaction to create a more effective learning environment.
英文關鍵字
Learning management system;COVID-19;Nguyen's LMS satisfactionModel;Online learning