The purpose of this study was to explore the experiences of international students in online tutoring of remote learners in Taiwan and the potential of online tutoring in developing cultural awareness. 39 foreign students from a university in Taiwan were paired with 39 learners from four schools in remote areas of Taiwan for the role of teaching and exchanging culture for a period of 10 weeks. After the online tutoring process, the tutors reflected on their online tutoring experience and cultural learning using self-recorded videos. Additional data sources included written reflections (essays) and tutors’ online reflective journals. The results from analysing the tutors’ reflections suggest that first, the tutors benefitted in various aspects including acquisition and improvement of teaching skills, language learning, peer encouragement, cultural exchange, helping tutees boost their confidence to speak English, and developing friendships and relationships. Second, although some tutors faced a language barrier challenge, tutors were able to learn about some aspects of the culture of Taiwan from the tutees. This study demonstrates that online tutoring can help students and people from different countries to develop cultural awareness. Being a more cost effective option for learning a culture than for instance visiting a country to learn a culture, learning institutions could provide opportunities and encourage students to participate in such cultural exchange programs.
online tutoring; online tutoring experience; cultural exchange; cultural awareness